ABOUT

BIG MATTRESS OUTLET

NOBODY OVERPAYS

We wouldn't have over 1000, honest 5-star reviews from ravings fans of BMO if we weren't saving our customers a ton of money. Nobody overpays for their mattress here, ever!

NOBODY MAKES A BUYING MISTAKE

We don't sell products, we solve problems! Whether the problem is sleep or budget-related, we are here to make sure you don't make a buying mistake!

GREAT SLEEP IS #1 PRIORITY

Because your sleep wellness is determined by a number of factors, expect to be educated on how to achieve a great night's sleep when you enter Big Mattress Outlet.

NO HAGGLE, NO PRESSURE...EVER!

Our prices are so far below retail, that we don't have to use pressure and tricks to earn your business, just make sure we find the right solution for your needs that fits your budget.

YOUR 5-STAR EXPERIENCE IS OUR EXPECTATION

Our expectation is to provide every customer with a 5-star shopping experience at BMO so that you have a place you're comfortable referring your friends and family that may need sleep products in the future.

WE DON'T SELL ANYTHING WE WOULDN'T USE

Our team of sleep experts spends countless hours vetting each product we carry and cutting through the marketing jargon so you can relax knowing these products work as advertised.

OUR VALUES

We sell the same name brand bedding found in other stores, but at significantly discounted prices. We aren’t allowed to advertise specific models and prices here, because often our price to the public is considerably less than wholesale. In order to obtain this product at such deep discounts, we must abide by strict agreements with the manufacturers that limit our advertising. We have worked hard to gain the trust of these manufacturers and we don’t want to lose it!

We buy truckloads of their closeout mattresses at pennies on the dollar, and pass the savings along to you. These are cancelled internet orders, last year models, floor models, scratch n dents, factory seconds, and the like. All at up to 75% off their retail prices!

HOW ARE WE DIFFERENT?

TOO GOOD TO BE TRUE?

HERE'S THE SECRET!

All outlet models have been evaluated by our team of experts to ensure they perform as advertised, however some items may not be in perfect condition. Some of the items we receive are “scratch and dent” pieces and may have small cosmetic blemishes, usually because of a mishap during shipping...their loss, your gain!
Unfortunately, these items are first-come-first serve and they move fast so we recommend either calling in or coming into the store to see what's available, but it's worth the trip! Typically you can expect our prices to be about half off other stores’ sale prices. It’s not unusual to find a bargain at 75% or more off retail! Our prices are so low that we even wholesale to other furniture and bedding stores!
Several reasons!

1) We don't have to advertise these products which saves you a lot of marketing dollars that are loaded into the costs of retail mattresses. Companies often co-op advertising dollars to their retail customers in the form of advertising assistance, nice big beautiful store displays, product knowledge and training, etc. We get none of that, nor do we pay for it.

2) We buy in very large quantities! We take full 53′ trailers at a time, and our volume allows us to negotiate the lowest prices and pass that savings down to our customers.

3) No extra baggage. Some people don't want to pay the extra costs of comfort guarantees and extended warranties and with Outlet Products you won't have to pay for something most people will never use!

4) No special orders, AS IS pricing (What you see in inventory is what you get). If you like a mattress on the floor, that’s the one you’re taking home. We don’t special order products which means that our suppliers do not have the expense of processing and adding warranties into outlet products. These savings are directly reflected in our cost.

In that capacity, I oversaw the liquidation of overstock bedding inventory for 15 manufacturing facilities and warehouses and as many as 30 satellite outlet locations. Of course I learned much about the bedding industry itself, and how to legitimately save consumers hundreds – even thousands – on their bedding purchases. As a result of this experience, I gained connections around the country that enable us now to obtain top quality product at pennies on the dollar.

While Simmons was a great company and I truly loved my job there, I’m just a small town North Georgia girl and never considered myself a “corporate type”. I had always dreamed of owning my own business. In 2012, the time was right and I made the transition to open my own store in Rome.

Joe is my perfect partner, in life and in business. His passion and background are in the automotive industry – primarily Ford performance parts. As a part-time racer (formerly NMRA Coyote Stock) and a long-time employee at Ford he has had fun playing with cars for the majority of his adult life. He has a great business mind, excellent customer service, and the drive to see a plan through. Shortly after our store opened, he left his job at Ford and joined me. Working together has been a real blessing for our family!

We both feel that good customer service is sadly lacking in many businesses, and it is our top priority to make it a rule here. We truly appreciate each and every person who walks in our door, becomes a Facebook fan, refers another customer to us, or in any other way helps support our business. By doing so, you are not helping a CEO get a third vacation home… You are helping us put food on the table, send our kids to college, and keep the lights and heat on at home.

We are proud to offer honesty, integrity, and service in our business. We have confidence in our product and pricing, and appreciate your trusting us with your bedding purchase.

OUR STORY

My name is Kelly Charles. My husband Joe and I own and operate The Big Mattress Outlet. Please allow me to tell you a bit about how we came to sell mattresses.

Before opening BMO, I spent almost 15 years as an Operations Manager for the Simmons Bedding Company....

MEET XAVIER SPARKS

GET TO KNOW YOUR EXPERTS! MEET SLEEP EXPERT XAVIER SPARKS

MEET BRADY TRULOVE

GET TO KNOW YOUR EXPERTS! MEET SLEEP EXPERT BRADY TRULOVE

MEET KELLY CHARLES

GET TO KNOW YOUR EXPERTS! MEET KELLY CHARLES, FOUNDER AND OWNER OF BMO